Re: General Pearl Jam Bitching

Strat · Post by **Strat** » Thu October 12, 2017 7:22 pm

bodysnatcher wrote:I knew someone who was a pretty hardcore concert poster collector (mainly PJ), and he bought a poster through 10c that arrived damaged. He emailed 10c about it and asked for a refund, or a replacement, either he was fine with. They had him mail it back. A couple of weeks later, he received a new poster tube in the mail from 10c, and inside was the poster he had ordered shredded into about 500 pieces.

He pieced it back together, and 10c had left written a pretty crude message on the back of it.

Classy group over there.

i dont believe this. No way.

bodysnatcher · Post by **bodysnatcher** » Thu October 12, 2017 7:23 pm

yup, 100% true. happened about 15 years ago, so it's been a while. if i was still in contact with the dude, i'm sure he still has pics of it

Strat · Post by **Strat** » Thu October 12, 2017 7:24 pm

I must know the message.

Strat · Post by **Strat** » Thu October 12, 2017 7:25 pm

Maybe it was the accountant guy who also stole a few million from pearl jam. or tim bierman. I know he used to be pretty nasty to fans. Or maybe Dave A broke in?

guestT · Post by **guestT** » Thu October 12, 2017 7:34 pm

the message was "no... JA"

bodysnatcher · Post by **bodysnatcher** » Thu October 12, 2017 7:39 pm

So I was just able to find cached pics. And the story.

Poster arrived damaged. Person sent it back with a note about it being damaged, and some tips on how to better package posters for future shipping (they packed it really poorly). He gets a new tube in the mail. And the significant potion of the poster cut out so he knew it was the poster he wanted.

The poster...

LetMeSleep · Post by **LetMeSleep** » Thu October 12, 2017 7:44 pm

CHOMP

Strat · Post by **Strat** » Thu October 12, 2017 8:33 pm

lol. So he was kind of a dick himself too. Hilarious.
Also, "R"

The Rob?

guestT · Post by **guestT** » Thu October 12, 2017 8:38 pm

so they used the damaged poster as packing filler for the replacement? or just sent a tube of confetti and the note? either way that's crazy.

Birds in Hell · Post by **Birds in Hell** » Thu October 12, 2017 8:51 pm

Strat wrote:lol. So he was kind of a dick himself too. Hilarious.
Also, "R"

The Rob?

I don’t think “The Rob” actually works for 10C, does he?

It’d be Rob Skinner (“Santos L. Harper”, former vocalist/bassist in Coffin Break), I expect.

LetMeSleep · Post by **LetMeSleep** » Thu October 12, 2017 8:54 pm

Was there a new poster in the tube plus the shredded one? Or just the shredded one?

bodysnatcher · Post by **bodysnatcher** » Thu October 12, 2017 9:12 pm

LetMeSleep wrote:Was there a new poster in the tube plus the shredded one? Or just the shredded one?

Nope, no new poster, just the shredded one. The shredded one wasn't used as filler

LetMeSleep · Post by **LetMeSleep** » Thu October 12, 2017 9:14 pm

bodysnatcher wrote:
LetMeSleep wrote:Was there a new poster in the tube plus the shredded one? Or just the shredded one?

Nope, no new poster, just the shredded one. The shredded one wasn't used as filler

wow

ridleybradout · Post by **ridleybradout** » Thu October 12, 2017 10:23 pm

LetMeSleep wrote:
bodysnatcher wrote:
LetMeSleep wrote:Was there a new poster in the tube plus the shredded one? Or just the shredded one?

Nope, no new poster, just the shredded one. The shredded one wasn't used as filler
wow

PJ fans can be annoying, I get it, but the number of stories of rude and vindictive behaviour by 10C staff I've heard over the years is something to behold. No doubt the band has no idea about how their fanclub operations are run.

Bi_3 · Post by **Bi_3** » Thu October 12, 2017 10:49 pm

ridleybradout wrote:
LetMeSleep wrote:
bodysnatcher wrote:
LetMeSleep wrote:Was there a new poster in the tube plus the shredded one? Or just the shredded one?

Nope, no new poster, just the shredded one. The shredded one wasn't used as filler
wow
PJ fans can be annoying, I get it, but the number of stories of rude and vindictive behaviour by 10C staff I've heard over the years is something to behold. No doubt the band has no idea about how their fanclub operations are run.

I have never had a bad experience with them, but I haven’t bought anything other than tickets from them in over a decade.

CopperTom · Post by **CopperTom** » Thu October 12, 2017 11:06 pm

Bi_3 wrote:
ridleybradout wrote:
LetMeSleep wrote:
bodysnatcher wrote:
LetMeSleep wrote:Was there a new poster in the tube plus the shredded one? Or just the shredded one?

Nope, no new poster, just the shredded one. The shredded one wasn't used as filler
wow
PJ fans can be annoying, I get it, but the number of stories of rude and vindictive behaviour by 10C staff I've heard over the years is something to behold. No doubt the band has no idea about how their fanclub operations are run.
I have never had a bad experience with them, but I haven’t bought anything other than tickets from them in over a decade.

The Tim Bierman flipout was the worst. He really should have been fired for that.

tragabigzanda · Post by **tragabigzanda** » Fri October 13, 2017 1:50 am

pearl jam sucks now

CopperTom · Post by **CopperTom** » Fri October 13, 2017 4:58 pm

tragabigzanda wrote:
CopperTom wrote:
Bi_3 wrote:
ridleybradout wrote:
LetMeSleep wrote:
bodysnatcher wrote:
LetMeSleep wrote:Was there a new poster in the tube plus the shredded one? Or just the shredded one?

Nope, no new poster, just the shredded one. The shredded one wasn't used as filler
wow
PJ fans can be annoying, I get it, but the number of stories of rude and vindictive behaviour by 10C staff I've heard over the years is something to behold. No doubt the band has no idea about how their fanclub operations are run.
I have never had a bad experience with them, but I haven’t bought anything other than tickets from them in over a decade.
The Tim Bierman flipout was the worst. He really should have been fired for that.
what's this?

I don't remember how it started, but he called a user at home regarding his forum posts. I don't remember if that user was banned. Tim (Ruby's Dad) has rarely posted since.

bodysnatcher · Post by **bodysnatcher** » Fri October 13, 2017 6:39 pm

Trump move.

AndySlash · Post by **AndySlash** » Fri October 13, 2017 8:47 pm

none of these stories are surprising or even mildly unexpected. that tim story especially has always bothered me. but i'll say this, too- i had an issue with some stuff i was sent some years ago, and in most respects was out of their immediate control. i bitched about it on their forum, and did so in a non-professional way. still, i was messaged by someone at 10c who made the effort - something they absolutely did not have to do in this case - to take care of me. they were also helpful and accommodating when a friend last minute couldn't make it to missoula in 2012 to pick up his tix.

so, good customer service does happen sometimes and i can actually attest to it. it's still no excuse for these other situations and 10c responses/reactions, but does demonstrate there are at least some oases in hell.

Red Mosquito