Streaming Apps on Android

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B
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Streaming Apps on Android

Post by B »

So, my phone recently updated, and half my streaming apps aren't working. I wonder if anyone has had this happen before.

I've got a Galaxy XCover Pro.

Netflix: Won't open. I get error code 502.-1006
Hulu: Will open, but when I try to play something, it won't work. I get error code P-DEV302
HBOMax: Just plays a black, silent screen.

Amazon Prime and Disney+ work fine. Everything works correctly on my PC and our Rokus.
I've restarted the phone a few times and reinstalled Hulu/HBOMax. Netflix seems tied to the phone so I can't uninstall it.

Any thoughts? The only Google-able solutions I haven't tried is restarting my router and factory resetting my phone.
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Re: Streaming Apps on Android

Post by washing machine »

Clear the cache & storage maybe. Food luck
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Re: Streaming Apps on Android

Post by B »

How do I do that? None of these apps have that in their settings.
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Re: Streaming Apps on Android

Post by B »

Alright. Found the caches via phone settings and reset the phone.

No good.
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Re: Streaming Apps on Android

Post by Anders »

Have you tried freeing up storage? Android phones have issues with proper RAM and storage management. Low internal storage can play a vital role in disabling your ability to download or update new apps.
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Re: Streaming Apps on Android

Post by B »

Looks like I'm using 50/64G. That doesn't seem like too much does it?

I don't know what I'd clear other than pictures.
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