new ticket distribution process/test

[stip]

got this in my inbox a moment ago

To kick off the New Year, Ten Club would like to introduce you all to our improved fan club ticket drawing system. We are excited about this new website feature and would like to invite all members active as of Sunday, January 6th to login and test it.

For your convenience you have one full week from today to participate in this test. The drawing entry period opens today, Jan 7th and closes Mon, Jan 14 at 10am pacific.
 


For this test, we created two faux tours to mimic how a Pearl Jam or Eddie Vedder ticket drawing would normally run. Just like a real fan club ticket drawing you will be asked to enter your credit card info in the billing section. Your card will only be authorized $1 for each of the shows you enter; however it will not be charged. The ticket test ends on January 14th at 10am Pacific. After that time your credit card authorization will be canceled and the held funds will be released back.
 


At the bottom of this email you will find step-by-step written instructions on how to take part in the new ticket system test, as well as a link to a “How To…” video. And there’s more…
 


New ticket drawing features include:

- Ticket drawing runs directly on the PearlJam.com site.
- Ability to enter the drawing for shows in priority order (1st choice, 2nd choice, 3rd choice etc.)

- “My Tickets” page where you can view the status of your drawing entry at any point during or after the drawing.

- Ability to cancel or edit your drawing entries before the deadline.



Win Some Rare Merch!

To make this fun, we have included some rare hard-to-find merchandise items that will be given away during the test drawing. Once the drawing entry period has ended, the new ticket system will randomly draw one name for each of the 8 shows entered. Of those 8 winners, each will receive one of the merchandise items listed below assigned at random.
 


Mad Season re-issue 10” on purple vinyl (1 winner)

PJ20 12” on colored vinyl (2 winners)

Patagonia Refugio Backpack (2 winners)

Benaroya Hall Box set (2 winners)

Backspacer 12” on white vinyl (1 winner)
 


How to enter the drawing step-by-step:

We even made an instructional video!
Check it out here: http://www.youtube.com/watch?v=cQTcSylC ... e=youtu.be



Step 1. Visit pearljam.com and login to your membership account.
 


Step 2. Click “My Account” at the top of the screen. On the drop down click “Ten Club Tickets”.



Step 3. Read all the information on this page including the drawing rules for each tour, and then select a tour you would like to attend. 



Step 4. Click “Choose This Show” for each show you would like to attend in order of priority then click “Continue”.
 


Step 5. Review your drawing entry selections and edit if necessary.
 


Step 6. Fill in the billing information and click “Submit My Entry”. You will be immediately directed to a page confirming receipt of your entry. You will receive an email confirming your drawing entries and you can also view your entries on the “My Tickets” page. 
 


Step 7: You are all done. On Monday, January 14th at 10am Pacific the ticket drawing will close. Once names have been drawn the “My Tickets” page will be updated to show which shows your name has been drawn for. Also, you will receive an email confirming that info along with a feedback form. Please be sure to fill this out and let your voice be heard!
 


Note:

- To go back and enter for a second tour click “Upcoming Shows”.

- Review your entry at any time by Clicking on “My Tickets”.

- Cancel your drawing entries on the “My Tickets” page by simply clicking “Cancel”. An email will be sent to you confirming this cancelation and release of funds back to your card.

- Don’t forget to check out the ticket drawing FAQ


Please direct your questions to tickets@tenclub.net.


We thank you in advance for your participation and feedback. 
 


Best regards,

10c


[stip]

if I understand this right (I haven't done the test or watched the video) basically this increases your likelihood of getting into your top choice, and if you can't get that your likelihood of your second choice, etc. If that's the case that seems like a pretty good idea to me.

[Simple Torture]

Pearl Jam doesn't even play the South for their fake tours.

[Bob Loblaw]

[stip]

Pearl Jam doesn't even play the South for their fake tours.

[washing machine]

Pearl Jam doesn't even play the South for their fake tours.

[Strat]

It would have been equally fucking hilarious if they did put up fake Southern dates though....

[washing machine]

I owe you a Coke, Stip.

[given2trade]

Pearl Jam doesn't even play the South for their fake tours.

[given2trade]

fucking PearlJam.com is down right now...I'll never get fake tickets to the fake tour...fuck this band

[mkay0]

This is far and away the best thing they have had for ticketing procedures. Traffic should not crash the site, because there is no benefit to being there first. Even if it does crash, it won't matter, because you have all week to pick the shows you want to go to.

[Dr. Van Nostrand]

why cant they just invest in a fucking server that doesnt crash when they try to sell tickets on the website, i know they are trying to run all this stuff themselves and might have somewhat limited resources, but they just need to have a server that can handle the traffic of around 1500 people at once, and once you get tickets in your basket then switch you to another site so you dont have to deal with the slowness with everyone trying to grab tickets while you check out

[mkay0]

why cant they just invest in a fucking server that doesnt crash when they try to sell tickets on the website, i know they are trying to run all this stuff themselves and might have somewhat limited resources, but they just need to have a server that can handle the traffic of around 1500 people at once, and once you get tickets in your basket then switch you to another site so you dont have to deal with the slowness with everyone trying to grab tickets while you check out

Because its a waste of money for them, why improve the server when they use it 3 times every 5 years?

[patrick]

why cant they just invest in a fucking server that doesnt crash when they try to sell tickets on the website, i know they are trying to run all this stuff themselves and might have somewhat limited resources, but they just need to have a server that can handle the traffic of around 1500 people at once, and once you get tickets in your basket then switch you to another site so you dont have to deal with the slowness with everyone trying to grab tickets while you check out

Or rent server capacity to scale for the event.

I'm curious to see how this will work for say, folks who can't travel and there's only THAT one show they can attend. I imagine the rankings will play out, but will it work for shows where there's a larger fan base?

[mkay0]

I'm curious to see how this will work for say, folks who can't travel and there's only THAT one show they can attend. I imagine the rankings will play out, but will it work for shows where there's a larger fan base?

I feel pretty confident in saying we will never learn anything about that process from ten club.

[Dr. Van Nostrand]

why cant they just invest in a fucking server that doesnt crash when they try to sell tickets on the website, i know they are trying to run all this stuff themselves and might have somewhat limited resources, but they just need to have a server that can handle the traffic of around 1500 people at once, and once you get tickets in your basket then switch you to another site so you dont have to deal with the slowness with everyone trying to grab tickets while you check out

Or rent server capacity to scale for the event.

I'm curious to see how this will work for say, folks who can't travel and there's only THAT one show they can attend. I imagine the rankings will play out, but will it work for shows where there's a larger fan base?

or for the people that can travel, you need a little time to make travel arrangements at the best prices, so any delay in the process will suck

[Angus]

Does this mean they will play Berlin this year?

[stip]

i wonder how long the turn around will be between making the request and posting the results.

[patrick]

or for the people that can travel, you need a little time to make travel arrangements at the best prices, so any delay in the process will suck

Agree. At the very least, announce which cities they're playing so you can get an idea.

[EJ]

i wonder how long the turn around will be between making the request and posting the results.

Good question, but will probably be different for every show as their allotment for 10C tickets for each venue is different.

From 10C:
"Once the drawing is over and all names have been selected, you will be notified of your ticket drawing status via email and also on your "My Tickets" page. "