Red Mosquito

tragabigzanda wrote:actually, wait, no -- i started as expo/prep, then started waiting tables for the tips. not sure why i got that backwards.

marijuana memory

tragabigzanda wrote:Have you expo'd WM? I'd say it's the toughest gig under sous chef or bar manager.

I've never held the title of expo, but as a former FOH restaurant manager I've had to do it on those kinds of nights when everything falls apart and nobody knew who was on first in the BOH. I don't have the mental organization or the kind of efficient communication skills to do it well, but I can keep the ship steady in an emergency.

Man, bars are fun and all but I really kind of miss restaurants.

Working in a restaurant on a busy weekend night is a special kind of fun

Kaius wrote:Working in a restaurant on a busy weekend night is a special kind of fun

yeah, this.

I'm thinking of buying this book for both of my managers. Not a requirement for them to read it, but it will help immensely with all the physical changes we're going through right now on our patio. The regulars are freaking out and my managers and staff don't know how to deal with their griping. The lesson in here about managing expectations is a good one.

tragabigzanda wrote:

washing machine wrote:I'm thinking of buying this book for both of my managers. Not a requirement for them to read it, but it will help immensely with all the physical changes we're going through right now on our patio. The regulars are freaking out and my managers and staff don't know how to deal with their griping. The lesson in here about managing expectations is a good one.

foundational, have read it twice and continued to return to it. highly recommended for your team.

Same here. I look forward to continuing the tradition of passing the book along to newer minds in the industry.

In addition, here's a good one that really has nothing to do with restaurants but everything to do with the kind of collaboration and creativity that goes into managing one among a team of giant FOH and BOH personalities.

Take your time. I look forward to your thoughts.

Take it to pm, queerboats